1 Introduction & Eligibility
Cv991 com (hereinafter referred to as "we", "us", or "the Platform") operates an online gaming and betting service for users in Bangladesh and other countries. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and cv991 com.
By visiting our website, creating an account, or using any of our services, you agree to these terms and conditions. If you do not agree, please refrain from using our platform. cv991 com reserves the right to update these terms at any time, and continued use of the platform after any changes constitutes acceptance of the revised terms.
These terms and conditions were written in Bengali for the convenience of Bangladeshi users. However, in the event of any legal dispute, the original English version shall prevail.
2 Account Registration
To play or place bets on cv991 com, you need to create an account. You must provide accurate and complete information during registration. Registering with false information may result in account termination and forfeiture of any deposited funds.
- Each individual may create one account only
- Your full name, email address, and mobile number must be entered correctly at registration
- A national ID card or passport may be requested for identity verification
- Transferring or selling account credentials is strictly prohibited
- Keeping your password private and secure is the user's responsibility
- Any changes to your account information must be reported to us immediately
Attempts to create multiple accounts from the same device, IP address, or payment method will be detected automatically and all associated accounts will be closed. No appeals will be entertained in such cases.
3 Age Verification
You must be at least 18 years old to register at cv991 com. Protecting minors from accessing our gaming platform is our top priority. Date of birth is verified at registration, and additional verification may be requested at any time.
For age verification, we may request a copy of your National ID (NID), birth registration certificate, or passport. Withdrawals may be put on hold until the verification process is complete.
4 Deposits & Payments
Cv991 com accepts Bangladesh's most popular mobile banking services. The minimum deposit amount varies by payment method and is listed in the user's profile.
| Payment Methods | Minimum Deposit | Processing Time |
|---|---|---|
| Mobile Pay | ৳ 500 | Instant |
| Nagad | ৳ 500 | Instant |
| Rocket | ৳ 500 | Instant |
| Bank Transfer | ৳ 1,000 | 1–3 Business Days |
- Deposited funds may only be used for gaming purposes
- Deposits from third-party accounts are strictly prohibited
- Any deposit issues must be reported to support within 48 hours
- We advise against making deposits using a credit card or borrowed funds
5 Withdrawal Policy
Certain conditions must be met to withdraw winnings from cv991 com. Full account verification is required before your first withdrawal. Withdrawal requests will not be processed until verification is complete.
- Minimum withdrawal amount: ৳1,000
- Verified accounts are typically paid out within 1–24 hours
- Additional documentation may be required for your first withdrawal
- It is recommended to withdraw using the same method used for your deposit
- Withdrawals may be held for up to 7 business days if suspicious activity is detected
- KYC verification is mandatory for anti-money laundering compliance
6 Bonuses & Promotions
Cv991 com offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming. Accepting a bonus means you agree to its specific terms.
- Welcome bonuses generally carry a wagering requirement of 30–45x
- Bonus funds cannot be withdrawn directly
- Claiming the same promotion more than once is not permitted
- Expired bonuses will be automatically forfeited
- Some bonuses apply to specific games only and cannot be used across all games
- cv991 com reserves the right to cancel bonuses in cases of bonus abuse
Cv991 com reserves the right to modify, suspend, or cancel any bonus program at any time. Check the promotions page regularly for the latest active offers.
7 Gaming Rules
All games on cv991 com are sourced from licensed providers and powered by RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be controlled by any party.
- If your internet connection drops during a game, the result will still be recorded
- cv991 com reserves the right to void any abnormal winnings resulting from a technical error
- In live games, the dealer's decision is final
- Winnings may be voided if game rules are violated
- Payments for Sports Betting are processed after official results are confirmed
8 Prohibited Activities
The following activities are strictly prohibited on cv991 com. Any involvement in such activities will result in permanent account closure and potential forfeiture of all balances.
- Creating or managing multiple accounts
- Registering with a false identity or information
- Manipulating or abusing the bonus system
- Money laundering or transactions involving illegal funds
- Hacking or exploiting platform vulnerabilities
- Harassing or threatening other members
- Using bots or automated software to play games
- Use of third-party payment accounts
9 Privacy & Data Protection
Cv991 com takes the protection of your personal information seriously. We never sell your data to third parties. Full details on how we collect, store, and use your information are outlined in our Privacy Policy.
Our platform uses SSL encryption to keep all your transactions and personal information secure. Information provided at registration is used solely for account management, payment processing, and verification. For more details, please see our Privacy Policy Read it here.
10 Responsible Gaming
Cv991 com believes gaming should be a source of entertainment. We encourage our members to play responsibly. The platform offers several tools to help members stay in control of their gaming activity.
- Option to set daily, weekly, or monthly deposit limits
- Self-exclusion — the option to temporarily deactivate your own account
- Access your gaming history and spending details at any time
- Consult our support team if you notice signs of gaming addiction
If you're experiencing gambling-related issues or need assistance, please contact our support team. For more details, visit our Responsible Gaming Visit the page.
11 Account Suspension & Closure
Cv991 com reserves the right to suspend or permanently close any account without prior notice under the following circumstances.
- Breach of terms
- If fraudulent or deceptive activity is detected
- Registering with false information
- Under the direction of a legal authority or regulatory body
- After extended inactivity (more than 12 months)
Upon account closure, any valid balance will be returned; however, bonus funds will not be refunded. If you wish to dispute a closure, please email our support team.
12 Disclaimer & Limitations
Cv991 com is not liable for any losses resulting from technical errors, server downtime, or third-party issues. Gaming is an inherently risky activity, and users bear full responsibility for any financial losses incurred.
- cv991 com is not responsible for any losses caused by internet disconnection
- cv991 com is not responsible for issues caused by third-party payment providers
- cv991 com is not liable for password breaches resulting from user negligence
- Game results may be voided in the event of an unexpected technical error
13 Changes to Terms
Cv991 com reserves the right to modify these terms and conditions, in whole or in part, at any time. When changes are made, a notice will be posted on the platform and we will attempt to notify you via your registered email.
Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly. The date of the latest update will be noted at the top of the page.
14 Contact
If you have any questions or concerns about these terms and conditions, please contact our support team. Our team is able to assist you in Bengali.
Learn more about us About Us Visit the page for answers to frequently asked questions FAQ Visit the page.